Privacy Policy

App: Askpoint CRM (com.askpoint.crm)
Developer: Askpoint School of Life Sciences, Hubballi, Karnataka, India
Effective date: 31 October 2026

1. Who the app is for

Askpoint CRM is an internal staff tool for authorised counsellors and managers of Askpoint School of Life Sciences. Accounts are created by Askpoint administrators; the app does not offer public sign-up.

2. Information we collect

• Staff account data: your name, work email address, role and a password (stored only as a secure hash by our authentication provider) used to log in.
• Lead and student data: names, phone numbers, email addresses, courses of interest, follow-up notes, call/visit outcomes and admission status of prospective and enrolled students. This data is entered and handled by staff on behalf of Askpoint School of Life Sciences for admissions and student counselling.
• Activity data: records of actions taken in the app (e.g. lead updates, assignments, follow-ups) with timestamps, used for team management.

The app does not collect location, contacts from your phone address book, photos, advertising ID, or analytics data, and it shows no ads.

3. How data is used

Data is used only to operate the CRM: authenticate staff, manage leads and admissions, schedule follow-ups, and produce internal reports. Tapping a phone number or email opens your device's dialer, messaging or email app; those apps handle the communication.

4. Storage and security

Data is stored in Supabase (cloud database and authentication service) and transmitted over encrypted HTTPS connections. Access is restricted by role-based permissions so staff only see data they are authorised to see. See the Supabase Privacy Policy.

5. Notifications

The app uses local notifications on your device to remind you of scheduled follow-ups. Reminders are scheduled on the device; you can disable them in your device settings.

6. Sharing

We do not sell personal data or share it with advertisers. Data is shared only with Supabase as our hosting provider, within Askpoint for its operations, or where required by law.

7. Retention and deletion

Staff account data is kept while you are employed or authorised to use the app and is deleted or deactivated when access ends. Lead and student data is retained as long as needed for Askpoint's admissions and legal record-keeping. Staff may request deletion of their account and associated data, and students or leads may request access, correction or deletion of their data, by emailing sumith.rao@askpoint.in. We will respond within 30 days.

8. Children

The app is intended for adult staff only. Information about student applicants, including minors, is entered by staff with consent of the student or guardian as part of the admissions process.

9. Changes

We may update this policy; changes will be posted on this page with a new effective date.

Contact

Askpoint School of Life Sciences, Hubballi, Karnataka, India
Email: sumith.rao@askpoint.in